Remote Support Capability

Posted by:

IDC is currently supporting a number of its clients on a remote basis. IDC software capability providesĀ us with the possibility of being able to control computers remotely as if our engineers were sitting right in front of them.

IDC can remotely connect within seconds without the customer needing to install any software. Some key features of the remote connection is the ability to diagnose issues in real time, transfer files quickly and easily as well as 24/7 access to remote computers.